Privacy Policy

Introduction

ZoneSage ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from users of our software product and services ("Services"), how we use and protect this information, and your rights regarding your personal data. By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our Services for you.

1.1. Personal Information

When you sign up for or use our Services, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Payment information (e.g., credit card details)
1.2. Usage Data

We collect information on how our Services are accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

1.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To provide, operate, and maintain our Services
  • To improve, personalize, and expand our Services
  • To understand and analyze how you use our Services
  • To develop new products, services, features, and functionality
  • To process transactions and manage your subscriptions
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Services, and for marketing and promotional purposes
  • To process your transactions and manage your orders
  • To send you emails and newsletters
  • To detect, prevent, and address technical issues
  • To fulfill any other purpose for which you provide it

3. Sharing Your Information

We may share your information in the following situations:

3.1. With Service Providers

We may share your information with third-party service providers to help us provide and improve our Services. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2. For Business Transfers

If ZoneSage is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

3.3. With Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

3.4. To Comply with Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

3.5. To Protect Rights and Prevent Harm

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, illegal activities, or as evidence in litigation in which we are involved.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

6. Children's Privacy

Our Services are not intended for use by children under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from Children. If we become aware that we have collected personal information from Children without verification of parental consent, we take steps to remove that information from our servers. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us so that we can take necessary actions.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.